Category Archives: Consumer Rights

Package travel: better protection for holidaymakers

Going on holiday soon?  Did you know that from the 1st of July holidaymakers benefit from additional rights and better protection under updated EU package travel rules when booking travel packages where you choose different elements – such as flight, hotel, car hire – from a single point of sale online or offline. The new rules also cover linked travel arrangements when you book travel services at one point of sale, but using separate booking processes, or, book one travel service on one website, then another service that you are invited to book on a different website.

To find out more about these, and other additions rights contained in the new law, have a look at the factsheet or watch the video below.

Under the terms of the proposed transition period after the UK leaves the EU at the end of March 2019, this Directive will be applicable in the UK until the end of 2020. It’s continued application after that will depend on the outcome of negotiations on the future EU-UK relationship and/or UK policy.

 

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Travelling in Europe this summer?

Roaming factsheet detail
Pamphlet detail © European Commission

Why not have a look at the holiday-themed August edition of the EU Publications Office Newsletter. The selection of titles include practical tips for anyone travelling in Europe as well as information on EU consumer and passenger rights. Other topics featured are the European Health Insurance Card (EHIC), road safety and bathing water quality.

Call into the European Documentation Centre in Taylor Library for a free copy of the leaflets on the European Health Insurance Card (EHIC) and Travelling in Europe 2017-18.