Category Archives: EU Travel

Travelling and online subscriptions

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© Tim Venchus. Licensed for reuse under this Creative Commons Licence.

Do you know that since April this year you can access digital services you have paid for in the EU country in which you reside when you are on holiday in another EU country?  So this summer you can view films, catch up with a series, enjoy watching sports events,  read eBooks, play video games and listen to music you subscribed to at home without the frustration of your services being blocked or costing extra.

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Package travel: better protection for holidaymakers

Going on holiday soon?  Did you know that from the 1st of July holidaymakers benefit from additional rights and better protection under updated EU package travel rules when booking travel packages where you choose different elements – such as flight, hotel, car hire – from a single point of sale online or offline. The new rules also cover linked travel arrangements when you book travel services at one point of sale, but using separate booking processes, or, book one travel service on one website, then another service that you are invited to book on a different website.

To find out more about these, and other additions rights contained in the new law, have a look at the factsheet or watch the video below.

Under the terms of the proposed transition period after the UK leaves the EU at the end of March 2019, this Directive will be applicable in the UK until the end of 2020. It’s continued application after that will depend on the outcome of negotiations on the future EU-UK relationship and/or UK policy.

 

Travel with your digital subscriptions

Did you know that you will soon be able to access films, TV series and sports events you have subscribed to while travelling in other EU countries?

An EU regulation on cross-border portability of online content services in the internal market is going to apply from 1 April 2018 enabling anyone who has bought or subscribed to films, TV series, sports broadcasts, online games or e-books in the EU country they live in to access them when travelling across the EU. Further information is available here.

Roaming in the EU photo competition

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© European Commission

There is still time to enter the Roaming in the EU competition as the entries can be submitted until the 15th of September.

The competition, to highlight the ending of mobile phone roaming charges in the EU in June, invites you to submit a photo showing how you use mobile phone or tablet while travelling in the EU. Three winners will each get two Interrail tickets for a train journey across Europe. Details of the competition are available here.

 

Travelling with a pet in Europe

Travelling with a pet in the EU is easy, as the EuroparlTV video below illustrates. Following the dramatic advances made in the fight against rabies and the adoption of harmonised rules on travelling with animals your pet can enjoy freedom of movement too!  Your pet just needs an EU pet passport, a microchip for identification and to have been vaccinated against rabies. Happy travels!

 

 

Passenger rights in the EU

Cancelled flights
© Copyright Sean O’Neill and licensed for reuse under this Creative Commons Licence.

Delays and cancellations while travelling are always frustrating, but what can passengers do when it happens? The European Parliament has produced https://yt.europarltv.europa.eu/embed.min.html?id=6089&lang=en“>this video to explain passenger rights.

There is also the very handy “Your Passenger Rights” app – available on Android, iOS (iPhone and iPad) and Windows Phone – for easy access to the right information when you’re in the thick of things. Download here or from your devices app store.

Healthcare Abroad

Travelling in the EU this summer? Did you know prescriptions issued by a doctor registered in the EU are valid in all EU countries. More information is available here on the specific information your doctor needs to include to enable you to get your prescription medicine dispensed abroad.  

Also remember to take your European Health Insurance Card (EHIC) with you on holiday.  This is a free card providing access to state provided healthcare during your stay in any of the 28 EU countries plus Iceland Liechtenstein, Norway and Switzerland.  UK citizens can apply for the card for free here.  An app (iOS, Android, Windows) explains how to use the EHIC. As well as general information about the card the app includes emergency phone numbers, covered treatments and costs and how to claim reimbursement.  

 

112 European Emergency Number

112 logo small
logo © European Emergency Number Association

 

Did you know that 112 is a general emergency number available 24/7 in all EU countries, including the UK, to call the fire brigade, ambulance, police or coastguard? The number is free and can be called from landlines, mobiles or payphones.

Operators in many countries can answer the calls not only in their own language, but also in English and French. The operator can also identify where the person making the call is physically located. More information, including additional countries that use 112 as an emergency number, is available here.

Phasing-out roaming charges within EU

no roaming
© European Parliament. Licensed for reuse under this Creative Commons Licence.

Mobile roaming charges in the EU are set to end completely by mid-June 2017, and as of 30th April this year rates will be capped at a reduced rate as part of the phase-out process.

Commission Vice-President Ansip had this to say:

We’re in the home stretch now before the end of roaming charges in 2017. This is not only about Europeans saving money, this is about bringing down barriers in the Digital Single Market.

For details of the changes, you can read more in this section of Europa (example costs are in Euros). Read about the Digital Single Market here.

 

Facebook chat on professional qualifications

PQchat_promo_post1_basic_1200x1200Planning to work in another EU country?
Do you need to get your qualifications from your home EU country recognised?
Who should you contact? Are you entitled to a European Professional Card?

On Monday 18th April, between 1100 and 1300 CET (1200 – 1400 GMT), 5 legal experts from the Your Europe Advice network will gather for 2 hours to reply to practical questions on professional qualifications. Policy expert colleagues from DG GROW will also be present to help them with questions with a more political nature.

The chat platform is now public, so questions can already be submitted to the wall of the Facebook ‘event’.

You can ask questions in English, French, Italian and Swedish.