Category Archives: Roaming Charges

Roaming in the EU photo competition

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© European Commission

There is still time to enter the Roaming in the EU competition as the entries can be submitted until the 15th of September.

The competition, to highlight the ending of mobile phone roaming charges in the EU in June, invites you to submit a photo showing how you use mobile phone or tablet while travelling in the EU. Three winners will each get two Interrail tickets for a train journey across Europe. Details of the competition are available here.

 

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Travelling in Europe this summer?

Roaming factsheet detail
Pamphlet detail © European Commission

Why not have a look at the holiday-themed August edition of the EU Publications Office Newsletter. The selection of titles include practical tips for anyone travelling in Europe as well as information on EU consumer and passenger rights. Other topics featured are the European Health Insurance Card (EHIC), road safety and bathing water quality.

Call into the European Documentation Centre in Taylor Library for a free copy of the leaflets on the European Health Insurance Card (EHIC) and Travelling in Europe 2017-18.

The abolition of mobile roaming charges and Brexit

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© Garry Knight. Licensed for reuse under this Creative Commons Licence.

Since 15 June 2017 roaming charges in the EU have been abolished allowing mobile customers to use their network provider’s allowance of minutes, text messages and data throughout the EU and the European Economic Area (EEA) without incurring additional charges.

The abolition of roaming charges will continue to apply in the UK until it leaves the EU.

A new House of Commons Library briefing paper, available here, looks at possible scenarios after Brexit.

The factsheets below, produced by the European Commission, explain the current pre-Brexit situation.

Roaming factsheet: TechnicalroamingfactsheetEN

Roam Like at Home FAQs: RoamLikeatHomeEN

However, as this BBC article explains, customers are still liable for extra charges if they exceed their contractually agreed data usage limits.

 

 

 

Data Roaming Charges Abolished in the EU

Roaming factsheet detail
Factsheet detail © European Commission

As of today, (15th June 2017) data roaming charges for all travellers in the European Union have been abolished, as part of the wider project to create a Digital Single Market. The European Commission has produced a couple of useful factsheets (see links at bottom of article) on what this entails. However, as this BBC article explains, customers are still liable for extra charges if they exceed their contractually agreed data usage limits.

As the BBC article also points out, once article 50 has been fully implemented, it will be the up to a future UK Government to decide as to whether the UK adopts these pricing restrictions or not.

Roaming factsheet: TechnicalroamingfactsheetEN

Roam Like at Home FAQs: RoamLikeatHomeEN

 

UPDATE: Phasing-out roaming charges within EU

no roaming
© European commission. Licensed for reuse under this Creative Commons Licence.

Mobile roaming charges in the EU are set to end completely by mid-June 2017, and as of 30th April 2016 year rates were capped at a reduced rate as part of the phase-out process.

As the last step towards the end of roaming charges by 15 June 2017, representatives of the European Parliament, the Council and the Commission have agreed on how to set the prices operators charge each other when their customers use other networks when roaming in the EU.

The EU negotiators agreed on the following wholesale caps:

  • 3.2 cents per minute of voice call, as of 15 June 2017
  • 1 cent per SMS, as of 15 June 2017

They also agreed to a step-by-step reduction over five years for data caps, decreasing from €7.70 per GB (as of 15 June 2017) to €6 per GB (as of 1 January 2018), €4.50 per GB (as of 1 January 2019), €3.50 per GB (as of 1 January 2020), €3 per GB (as of 1 January 2021) and €2.50 per GB (as of 1 January 2022). The agreement is the final step to making “roam-like-at-home” work as of 15 June 2017, as foreseen in the Telecom Single Market (TSM) Regulation. It means that when travelling in the EU, consumers will be able to call, send SMS or surf on their mobile at the same price they pay at home. More information is available on the Commission’s Roaming website.

roamingfairusepolicy_17941

Phasing-out roaming charges within EU

no roaming
© European Parliament. Licensed for reuse under this Creative Commons Licence.

Mobile roaming charges in the EU are set to end completely by mid-June 2017, and as of 30th April this year rates will be capped at a reduced rate as part of the phase-out process.

Commission Vice-President Ansip had this to say:

We’re in the home stretch now before the end of roaming charges in 2017. This is not only about Europeans saving money, this is about bringing down barriers in the Digital Single Market.

For details of the changes, you can read more in this section of Europa (example costs are in Euros). Read about the Digital Single Market here.