Category Archives: Travel

Package travel: better protection for holidaymakers

Going on holiday soon?  Did you know that from the 1st of July holidaymakers benefit from additional rights and better protection under updated EU package travel rules when booking travel packages where you choose different elements – such as flight, hotel, car hire – from a single point of sale online or offline. The new rules also cover linked travel arrangements when you book travel services at one point of sale, but using separate booking processes, or, book one travel service on one website, then another service that you are invited to book on a different website.

To find out more about these, and other additions rights contained in the new law, have a look at the factsheet or watch the video below.

Under the terms of the proposed transition period after the UK leaves the EU at the end of March 2019, this Directive will be applicable in the UK until the end of 2020. It’s continued application after that will depend on the outcome of negotiations on the future EU-UK relationship and/or UK policy.

 

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Travel with your digital subscriptions

Did you know that you will soon be able to access films, TV series and sports events you have subscribed to while travelling in other EU countries?

An EU regulation on cross-border portability of online content services in the internal market is going to apply from 1 April 2018 enabling anyone who has bought or subscribed to films, TV series, sports broadcasts, online games or e-books in the EU country they live in to access them when travelling across the EU. Further information is available here.

Travelling with a pet in Europe

Travelling with a pet in the EU is easy, as the EuroparlTV video below illustrates. Following the dramatic advances made in the fight against rabies and the adoption of harmonised rules on travelling with animals your pet can enjoy freedom of movement too!  Your pet just needs an EU pet passport, a microchip for identification and to have been vaccinated against rabies. Happy travels!

 

 

Travelling in Europe this summer?

Roaming factsheet detail
Pamphlet detail © European Commission

Why not have a look at the holiday-themed August edition of the EU Publications Office Newsletter. The selection of titles include practical tips for anyone travelling in Europe as well as information on EU consumer and passenger rights. Other topics featured are the European Health Insurance Card (EHIC), road safety and bathing water quality.

Call into the European Documentation Centre in Taylor Library for a free copy of the leaflets on the European Health Insurance Card (EHIC) and Travelling in Europe 2017-18.

Passenger rights in the EU

Cancelled flights
© Copyright Sean O’Neill and licensed for reuse under this Creative Commons Licence.

Delays and cancellations while travelling are always frustrating, but what can passengers do when it happens? The European Parliament has produced https://yt.europarltv.europa.eu/embed.min.html?id=6089&lang=en“>this video to explain passenger rights.

There is also the very handy “Your Passenger Rights” app – available on Android, iOS (iPhone and iPad) and Windows Phone – for easy access to the right information when you’re in the thick of things. Download here or from your devices app store.

Healthcare Abroad

Travelling in the EU this summer? Did you know prescriptions issued by a doctor registered in the EU are valid in all EU countries. More information is available here on the specific information your doctor needs to include to enable you to get your prescription medicine dispensed abroad.  

Also remember to take your European Health Insurance Card (EHIC) with you on holiday.  This is a free card providing access to state provided healthcare during your stay in any of the 28 EU countries plus Iceland Liechtenstein, Norway and Switzerland.  UK citizens can apply for the card for free here.  An app (iOS, Android, Windows) explains how to use the EHIC. As well as general information about the card the app includes emergency phone numbers, covered treatments and costs and how to claim reimbursement.  

 

European Health Insurance Card (EHIC)

EHIC is a free card  which gives access to state-provided healthcare during a temporary stay in any of the 28 EU countries as well as in Iceland, Liechtenstein, Norway and Switzerland. The card entitles holders to state-provided healthcare under the same conditions and at the same cost as citizens of that country.  In some cases, but not all, treatment will be free.

Be aware though the EHIC is not an alternative to travel insurance as it does not cover private healthcare or return flights if you have to come home early for health reasons

Cards are issued by your national health insurance provider.

UK citizens can apply for the card for free by going here.

Some services charge  to help you apply – these are unnecessary and you don’t need to use them.

A leaflet about this is available electronically from the EU Bookshop or can be picked up from the EDC office in Taylor Library.

An app containing lots of useful information on how to use the card and what it covers is available from the App Store (for iPhone owners) and Google Play (for Android users).

Travelling in Europe 2017-18

Travelling in Europe
Pamphlet cover © European Commission

Travelling in Europe, a leaflet published by the EU,  has now been updated for 2017-18. It contains lots of useful, practical information about travelling in the EU and includes a fold-out map of the continent.

Topics covered include:

  • Accessing healthcare
  • Driving
  • Money
  • Passenger rights
  • Pet passports
  • Using mobile phones
  • Schengen rules
  • Shopping
  • and much more…

You can download a free copy from the EU Bookshop or come and pick one up from the EDC in Taylor Library.

 

UPDATE: Phasing-out roaming charges within EU

no roaming
© European commission. Licensed for reuse under this Creative Commons Licence.

Mobile roaming charges in the EU are set to end completely by mid-June 2017, and as of 30th April 2016 year rates were capped at a reduced rate as part of the phase-out process.

As the last step towards the end of roaming charges by 15 June 2017, representatives of the European Parliament, the Council and the Commission have agreed on how to set the prices operators charge each other when their customers use other networks when roaming in the EU.

The EU negotiators agreed on the following wholesale caps:

  • 3.2 cents per minute of voice call, as of 15 June 2017
  • 1 cent per SMS, as of 15 June 2017

They also agreed to a step-by-step reduction over five years for data caps, decreasing from €7.70 per GB (as of 15 June 2017) to €6 per GB (as of 1 January 2018), €4.50 per GB (as of 1 January 2019), €3.50 per GB (as of 1 January 2020), €3 per GB (as of 1 January 2021) and €2.50 per GB (as of 1 January 2022). The agreement is the final step to making “roam-like-at-home” work as of 15 June 2017, as foreseen in the Telecom Single Market (TSM) Regulation. It means that when travelling in the EU, consumers will be able to call, send SMS or surf on their mobile at the same price they pay at home. More information is available on the Commission’s Roaming website.

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